Docs, Billing, privacy, and data

Billing, trials, and plan changes

The four plans and their monthly views, the 7 day trial, what happens at the views limit, and what a downgrade does to your published timers.

Category
Account
Updated
26 September 2026
Applies to
TreStack Timer, every plan

The plans

Free is $0 with 1,000 timer views a month, for product page timers and a top or bottom bar. Starter is $5.24 a month, or $4.19 a month billed yearly, with 10,000 views, and adds landing page timers, a scheduled start, and recurring timers. Growth is $7.49 a month, or $5.99 billed yearly, with 50,000 views, and adds cart and email timers, product tag targeting, country targeting, and translations. Professional is $22.49 a month, or $17.99 billed yearly, with unlimited views and everything in Growth.

Each plan includes everything in the plans below it. Yearly billing is 20 percent off. Any plan can create and edit every timer type; the plan is checked when you publish, and again when you save a timer that is already published.

Billed by Shopify

Charges are Shopify app charges on your Shopify invoice. You approve a paid plan on a Shopify screen, and we never see a card number or hold a payment method. The first paid subscription a store takes comes with a 7 day free trial. A later subscription on the same store does not get another one.

On a Shopify Partner development store, billing runs in test mode, so a development store is never charged.

Views, and the monthly limit

A view is one timer seen by one visitor in a browser session, counted per store per calendar month across all timers. At 80 percent of the month views, the app shows a warning. At 100 percent, your timers stop showing on your storefront until the 1st of next month in your store timezone, or until you upgrade. They stay published and come back by themselves, and until then new timers cannot be published and published ones cannot be edited. Email timers are not affected.

Downgrading and cancelling

Before a downgrade, the app lists the timers the lower plan does not cover, and those are unpublished when the downgrade goes through. Moving to Free cancels the paid subscription. Moving to a lower paid plan creates a new subscription for you to approve in Shopify. Uninstalling the app also ends its subscription.

From Free to a paid plan, in four steps.

In order. Each step assumes the one before it is finished, so skipping one is how the last step fails for a reason that looks unrelated.

  1. Step one

    Start on Free

    Build and preview any timer type. Publish product timers and bars within 1,000 views a month.

  2. Step two

    Pick the plan your timers need

    Publishing a timer a higher plan covers tells you which plan it needs and why.

  3. Step three

    Approve it in Shopify

    Monthly or yearly. The first paid subscription on the store starts with 7 days free.

  4. Step four

    Keep an eye on views

    The warning comes at 80 percent. At the limit, timers pause on the storefront until next month or an upgrade.

Settings reference

The controls this page touches, with what each one does and the default the app ships where there is one.

Free
$0. 1,000 views a month. Product page timers and a top or bottom bar.
Starter
$5.24 a month, or $4.19 a month yearly. 10,000 views. Landing page, scheduled start, recurring.
Growth
$7.49 a month, or $5.99 a month yearly. 50,000 views. Cart, email, product tags, countries, translations.
Professional
$22.49 a month, or $17.99 a month yearly. Unlimited views. Everything in Growth.
Trial
7 days, on the first paid subscription a store takes.
At the views limit
Timers pause on the storefront and come back by themselves next month or on an upgrade. Publishing and editing published timers wait until then.
Downgrade
Lists the timers the lower plan does not cover before unpublishing them.
Development stores
Test mode billing, never charged.

If this does not work

The failures most likely on this procedure, with the check that resolves each one. If none of them fit, we would rather have the store URL than a guess.

Send us the store URL
Publish is blocked and asks you to upgrade

The timer uses a feature of a higher plan, and the message lists which. Or the month views are used up, and timers are paused on the storefront until next month or an upgrade.

You need a receipt with your company details on it

Shopify issues the invoice, so the billing details on it come from your Shopify billing settings. Update them there and the next invoice carries them.

A charge does not match what you expected

Send us the store URL and the charge line from the Shopify invoice, and we will look at the actual subscription record.